LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following general information about the website and its ownership is detailed: The following entity is responsible for this website and its content: CLUBRENT SL - Gestión y Explotación de Franquicias, SL B54844006 Registered Office: C/ TRAMUNTANA, 4 - EDIFICIO HORIZONTE BAJO PUERTA. 03710, CALPE/CALP, ALICANTE, Registered in the Mercantile Registry of Alicante e-mail: [email protected] You can contact us at the address shown, by calling +34 611 50 30 96 (Monday to Friday, from 10:00 a.m. to 7:00 p.m.), or by sending an email to: General matters: [email protected] | Complaints: [email protected] | Data Protection: [email protected]
Terms and conditions of use
Access to and use of this website confers upon the visitor the status of user. This implies that the user accepts the terms of use in force at any given time and undertakes to make appropriate use of the website's content and to strictly observe and comply with the provisions of this notice and any applicable regulations. Furthermore, the user undertakes to: 1) Provide truthful information regarding registration data and keep it updated; 2) Not disseminate content that is contrary to the law or to human dignity; that is discriminatory on the grounds of birth, race, sex, religion, opinion, or any other personal or social condition or circumstance; or that is in any way contrary to the law and public order; and any other content that, in the opinion of CLUBRENT SL, is unsuitable for publication. CLUBRENT SL reserves the right to make any modifications it deems appropriate, adding, changing, or removing content or services provided through the website. as well as the removal of any contribution or comment that violates the rules described above. CLUBRENT SL will not be held responsible under any circumstances for opinions expressed by users through the participation tools offered by the website. The website requires users to register, provide personal data, or complete forms. The website offers spaces for receiving and responding to comments or other systems for user interaction. Access to the website is free and open to all users in its entirety, including its content. The website is not intended for use by minors. Users declare, under their own responsibility, that they are of legal age and have the legal capacity to be bound by these terms and conditions.
Privacy and data protection policy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 2/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that the personal data you provide will be incorporated into files and processing activities for which CLUBRENT SL is responsible. CLUBRENT SL's identifying and registration details are provided at the beginning of this legal notice. Through the forms available on this website, CLUBRENT SL may collect personal information in order to tailor our commercial offers to your requests and provide you with a more personalized and efficient service. The following data is collected on this website: username and password, first and last name, postal and email address, telephone number, city and province of residence, and other identifying information. Users provide the requested information voluntarily. Refusal to provide this information will only result in not receiving information tailored to your preferences or the services offered by the website. We also inform you that your personal data may be transferred to the companies that make up the CLUBRENT Franchise and Agent network for the same purposes. Each office is legally and financially independent. By completing the requested personal data and checking the corresponding box, the user expressly and unequivocally accepts that their personal data may be processed by CLUBRENT SL for the following purposes: To offer you the best experience (browsing, purchasing, etc.); To manage your CLUBRENT account; To allow us to develop, refine, manage, provide, and improve our services, and to compile usage statistics; To contact the user in case of any issues with the contracted service; To respond to user inquiries; To send the user commercial communications by any means provided; To allow the interested party to participate in agent selection processes or receive information about the franchise. CLUBRENT SL, as the data controller of personal data, is obligated to maintain professional secrecy regarding all such data and to safeguard it. These obligations will remain in effect even after the user's relationship with CLUBRENT SL has ended. You may exercise your rights of access, rectification, restriction of processing, erasure, cancellation, data portability, and objection, and revoke your consent, by sending a written request, along with a copy of your national identity document, to the attention of the Data Protection Officer at the address indicated at the beginning of this document, or via email [email protected] You can find more detailed information about CLUBRENT SL's privacy policy on our website.
Cookies policy
This website uses cookies. There is a specific section that explains their existence, nature, and how to disable or limit them.
Links policy
This website may contain links to other websites with privacy policies different from this one. CLUBRENT SL is not responsible for the content or practices of linked sites and users are advised to carefully read the privacy policy of any website they access from this one.
Intellectual and industrial property
This website is owned by CLUBRENT SL. The name, design, and logos that comprise this website are duly registered trademarks. Their misuse may be prosecuted in accordance with applicable law. Third-party intellectual property rights and trademarks are highlighted, and users must respect them in all cases. It is prohibited to reproduce, publicly communicate, distribute, assign or transmit, modify, or delete the information, content, or warnings on this website without the prior, express, and written authorization of CLUBRENT SL.
Applicable regulations
Regulation (EU) 2016/679 of 27 April (on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC -General Data Protection Regulation-) and Organic Law 3/2018 of 5 December on the protection of personal data and the guarantee of digital rights. Law on Information Society Services and Electronic Commerce.

CLUBRENT SL PRIVACY STATEMENT
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
CLUBRENT SL.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
In accordance with EU Regulation 679/2026 and Spanish Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that the personal data you provide to us, and any data generated during our relationship with you, are processed for the following purposes: - Accounting, tax, and administrative management; maintenance of the business relationship; and sending communications to facilitate contact and maintain the relationship, by any means you have provided. - Contact management; carrying out commercial communications; and responding to inquiries and suggestions. - Processing orders and requests. - Enabling the interested party to participate in agent and/or franchisee selection processes. - Facilitating the verification of the economic, financial, and commercial solvency of candidates and franchisees. - Disseminating and promoting the entity's activities and sending commercial communications by any means you have provided. - Allow geolocation of the device on which the video surveillance of the facilities has been installed.
How long will we keep your data?
The personal data provided will be retained until its deletion is requested by the data subject, or their legal representative, and as long as it is necessary—including the need to retain it for applicable statutory limitation periods—or relevant for the purpose for which it was collected or recorded. Data retention is subject to CLUBRENT SL's legal obligation to retain it. Once these periods have expired, the data will be destroyed or erased, with the deletion, removal, or destruction being carried out in such a way that the information contained on the storage media is unrecoverable.
Legitimation
The legal basis for processing your data is the consent you have given. It is also a legitimate basis for processing your data when it is necessary for the performance of a sales contract or the provision of services to which you are a party, or for taking steps at your request prior to entering into a contract (Art. 6.1.a and b GDPR). You may withdraw this consent at any time. Compliance with a legal obligation is also a legitimate basis for processing your data. Legitimate interest also constitutes a legitimate basis for processing your data when making commercial offers to individuals with whom there has been no prior relationship.
To whom will your data be communicated?
As a result of processing your data for the authorized purposes, your data may be shared with entities or individuals directly related to CLUBRENT SL and the services it provides. We also inform you that your personal data may be transferred to companies that comprise the CLUBRENT Franchise and Agent network for the same purposes. Each office is legally and financially independent. These individuals or entities will be bound by a contract with CLUBRENT to provide a service and may not use the data for any other purpose. Your data will not be transferred to any entity without your consent, except for legally required transfers. In such cases, your express consent will be requested before transferring your data to any other entity. International data transfers outside the European Union or to entities that do not comply with the data protection standards established by EU Regulation 679/2016 are not planned.
Where did your data come from?
The personal data processed by CLUBRENT SL is provided by the interested party, or by a legal representative in the case of those persons whose capacity to act has been modified.
What categories of data does CLUBRENT SL process?
CLUBRENT SL will process the data you provide, which may fall into the following categories: 1. Identification and contact data; 2. Image; 3. Economic, financial and insurance data; 4. Commercial information; 5. Geolocation data.
What are your rights?
Everyone has the right to obtain confirmation as to whether or not CLUBRENT SL processes personal data concerning them. Data subjects have the right to access their personal data and obtain a copy of the personal data being processed, to update it, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. CLUBRENT SL will cease processing data, except for compelling legitimate grounds, or for the establishment, exercise, or defense of legal claims. Also, in certain circumstances, provided for in Article 18 of the GDPR, data subjects may request the restriction of processing of their data, in which case CLUBRENT SL will process them, with the exception of storage, with the data subject's consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a particular Member State. Where applicable, as a consequence of the application of the right to erasure or objection to the processing of personal data in the online environment, data subjects have the right to be forgotten according to the case law of the Court of Justice of the EU. Under the right to data portability, data subjects have the right to obtain the personal data concerning them in a structured, commonly used, and machine-readable format and transmit them to another controller. Every data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, except for the exceptions provided for in Article 22.1 GDPR. The data subject has the right to erasure of his or her data, due to the disappearance of the purpose for which the processing or collection was carried out, upon withdrawal of consent where such consent is the basis for the processing, or for any of the other reasons set out in Article 17 GDPR. Erasure shall be carried out by means of high-level erasure of the data contained in automated media and physical destruction of non-automated media.
How can rights be exercised?
-By means of a written document always accompanied by a copy of the ID card or other document that proves the identity of the interested person addressed to the addresses indicated in the heading directed to the data protection officer of the entity.
What avenues for complaint exist?
If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency, whose contact details are: Telephone: 901 100 099 91.266.35.17 Postal Address: C/ Jorge Juan, 6 Madrid.